Privacy Policy

At Kinnaree Finance, your privacy is treated with the same care we bring to our teaching. This document explains what personal information we collect, how we use it, and what choices you have.

Last updated: 1 March 2025

1. Who We Are

Kinnaree Finance is a financial education provider based in Bangkok, Thailand. Our registered address is 451 Rama IX Road, Huai Khwang, Bangkok 10310. We offer structured learning programs for adults aged 40 and above who wish to better understand income planning and personal finance.

For privacy-related questions, you may contact us at [email protected] or by telephone at +66 82 594 3817.

2. Information We Collect

We collect personal information only when it is reasonably necessary to deliver our services or respond to your enquiries. This may include:

  • Your name and contact details (email address, telephone number) when you submit a course enquiry or contact form
  • Communication records when you correspond with us by email or telephone
  • Technical data such as browser type, device type, and pages visited, collected automatically through standard web logging
  • Course participation records if you enrol in one of our programs

We do not collect sensitive financial data, identification documents, or payment card details through this website.

3. How We Use Your Information

Personal information collected through this website is used solely for the following purposes:

  • Responding to enquiries and providing information about our courses
  • Administering course enrolments and delivering educational materials
  • Communicating relevant updates about our programs where you have expressed interest
  • Improving the quality and clarity of our website and educational content
  • Meeting any legal or regulatory obligations that apply to us in Thailand

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal information on the following grounds, consistent with Thailand's Personal Data Protection Act B.E. 2562 (PDPA):

  • Consent — where you have freely provided your information through a contact form or enquiry
  • Contractual necessity — where processing is required to fulfil a course enrolment or deliver a service you have requested
  • Legitimate interests — for improving our services, provided this does not override your rights
  • Legal obligation — where we are required by applicable Thai law to retain or disclose information

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

  • With trusted service providers who assist us in operating the website or delivering courses — only to the extent necessary and under confidentiality obligations
  • With regulators, courts, or authorities where we are legally required to do so
  • With your explicit consent, for any purpose not described here

Any third party engaged by us is required to handle your data only for the purpose for which it was shared, and no further.

6. Data Retention

We retain your personal information for as long as is necessary for the purposes described in this policy, or as required by applicable law. Enquiry records are typically retained for a period of two years. Course participation records may be kept for up to seven years in accordance with Thai financial and education record-keeping standards.

When information is no longer needed, it is securely deleted or anonymised.

7. Cookies and Tracking

Our website uses cookies to understand how visitors interact with our pages and to improve the experience we provide. You may manage your cookie preferences through the consent notice displayed on your first visit, or through your browser settings.

For a full explanation of how we use cookies, please read our Cookie Policy.

8. Your Rights

Under Thailand's PDPA and general data protection principles, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of information that is inaccurate or incomplete
  • Request deletion of your information, where no legal obligation requires us to retain it
  • Withdraw consent at any time, where processing is based on consent
  • Object to or restrict processing in certain circumstances
  • Lodge a complaint with Thailand's Personal Data Protection Committee if you believe your rights have not been respected

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and without undue delay.

9. Security

We take reasonable technical and organisational precautions to protect your personal information from unauthorised access, loss, or disclosure. However, no method of electronic transmission or storage is entirely without risk, and we cannot provide absolute assurances.

If you believe your information has been compromised, please contact us promptly so we may investigate and take appropriate steps.

10. External Links

Our website may contain links to external websites or resources. This Privacy Policy applies only to Kinnaree Finance's own website and services. We have no control over, and accept no responsibility for, the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.

Continued use of our website following any changes constitutes your acknowledgment of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at:

451 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand

[email protected]

+66 82 594 3817